Mon–Sat 7am–6pm · 24/7 Emergency Line
Serving Santa Ana & Central OC
What we collect when you use this website or contact us, why we collect it, who it goes to, and what you can ask us to do about it.
Leak Detection Santa Ana LLC (“we”, “us”, “our”) operates this website, leakdetectionsantaana.com. We are a licensed residential leak detection and repair contractor based in Santa Ana, California, serving Santa Ana and central Orange County.
This policy explains what personal information we collect through this website and when you contact us, why we collect it, who we share it with, and what choices you have. It applies to this website and to inquiries you make by phone, text or email.
Our contact form asks for your name, phone number, email address and the street or city of the property. It also offers three optional fields: the service you think you need, your preferred language (English or Español), and a message describing what you are seeing.
Form submissions are sent to us by email. They are not stored in this website's database.
If you call or text (714) 386-7923, or email us directly, we receive whatever you choose to tell us, which usually includes details about your property and the problem you are describing. If we go on to carry out work, we keep ordinary job records: the address, the scope of work, what we found, and the quote and invoice.
We use Google Analytics 4, connected through the Google Site Kit plugin, to understand how people find and use the site. It records things like which pages were viewed, roughly where the visit came from based on IP address, the device and browser used, the referring site, and how long a page was open. Analytics tracking is switched off for logged-in site administrators.
Our hosting provider also keeps standard server logs, which record IP addresses, requests and timestamps. That is routine for any website and is used for security and troubleshooting.
If that changes, we will say so here and change the date at the top of this page. Most browsers let you block or delete cookies. Blocking analytics cookies does not affect your ability to read the site or contact us.
We use what you give us to reply to your inquiry, schedule a visit, prepare a quote, carry out the work, and keep the records we need to honor our warranty and meet our legal and tax obligations. We use analytics data, in aggregate, to understand which pages people actually find useful.
We do not use your information to make automated decisions about you, and we do not send marketing email unless you have asked us to.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with:
Inquiries that do not become jobs stay in our email records and are deleted once they are no longer useful. Job records are kept for as long as we need them to honor the 2-year workmanship warranty and to meet tax, accounting and legal record-keeping obligations, which is normally longer. Analytics data is retained according to Google Analytics' own retention settings.
To the extent the California Consumer Privacy Act, as amended by the CPRA, applies to us, California residents have the right to:
To make a request, email [email protected] or call (714) 386-7923. We may need to verify who you are before we act, and we may need to keep some information where the law requires it.
Because we do not sell or share personal information for cross-context behavioral advertising, there is nothing for an opt-out preference signal such as Global Privacy Control to switch off. Browsers send “Do Not Track” signals inconsistently and there is no agreed standard for responding to them, so this site does not treat them differently.
This site is intended for adults arranging work on a property. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
Our pages link to third-party sources such as SoCalGas and the California Public Utilities Commission. We do not control those sites, and this policy does not cover what they do with your information.
We take reasonable steps to protect the information we hold, including serving this entire site over an encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We update this page when our practices change, and we change the “last updated” date at the top when we do. Material changes will be visible on the page rather than buried in it.
Leak Detection Santa Ana LLC
Santa Ana, California
Email: [email protected]
Phone: (714) 386-7923
Monday to Saturday, 7am–6pm. The 24/7 line is for active emergencies.
We are a service-area business and work from our vehicles rather than a public storefront, which is why no street address is published here. If you need a mailing address to send a formal notice, email or call us and we will provide one.